These Terms and Conditions apply to the use of the stake com website and app. By accessing the site or creating an account, you are automatically considered to have accepted these terms.
General Terms
Stake com is an internationally licensed online gaming platform serving players in Bangladesh and around the world. These Terms and Conditions constitute a legal agreement between stake com and all of its users.
Stake com reserves the right to update these Terms and Conditions at any time. Notice of changes will be posted on the site, and updated terms take effect from the date of publication. It is your responsibility to check this page regularly.
- These Terms and Conditions are available in both Bengali and English; in the event of a dispute, the English version shall prevail.
- Reading these terms in full is mandatory before using any stake com service.
- Together with these Terms and Conditions, our Privacy Policy And Responsible Gaming Policyalso applies.
Account Registration
To register on stake com, you must provide accurate and complete information. Opening an account with false details is a violation of these Terms and Conditions and may result in account termination.
- Each individual may only One Account per person. Opening multiple accounts from the same household or device is prohibited.
- The name, address, and phone number provided at registration must be accurate and verifiable.
- Keeping your account password secure is your responsibility. stake com will never ask for your password by phone or email.
- If your account details change, please notify the support team as soon as possible.
- Transferring, selling, or allowing a third party to use your account is strictly prohibited.
If multiple accounts are detected, the balances and bonuses of all accounts will be forfeited and the accounts will be permanently closed.
Age Verification
Minimum age to play on stake com 18 Years. stake com may request proof of age at any time. Withdrawals may be placed on hold until age verification is complete.
Accepted ID documents include a National ID Card (NID), Passport, or Driving License. All submitted documents must be clear and legible.
- It is the responsibility of parents and guardians to prevent minors from accessing stake com.
- If an underage account is identified, all balances will be permanently forfeited.
- Documents required for age verification must be submitted within 72 hours.
Deposits & Payments
Stake com accepts deposits via Bangladesh's popular mobile banking services — bKash, Nagad, and Rocket. Deposits are generally credited to your account instantly.
- Minimum deposit amounts and maximum limits may vary depending on the payment method.
- Always use the correct reference number when making a deposit. Funds sent with an incorrect reference may be delayed in processing.
- Depositing through a third party or using another person's mobile number is strictly prohibited.
- If suspicious payment activity is detected, stake com may place a hold on your funds until the investigation is complete.
Anti-Money Laundering Policy: stake com strictly follows international AML (Anti-Money Laundering) guidelines. Any suspicious transactions may be reported to the relevant authorities.
Withdrawal
Withdrawals from stake com are subject to certain rules. Withdrawal requests are typically processed within 24 hours.
- Withdrawals can only be made using the same payment method used for the deposit.
- KYC (Know Your Customer) verification must be completed before making a withdrawal.
- Winnings derived from a bonus must meet the specified wagering requirements before they can be withdrawn.
- Withdrawals above a certain amount may require additional documentation.
- If you experience a processing delay, please contact stake com support.
In cases of suspected fraud or suspicious activity, withdrawal requests may be cancelled and the account placed under investigation.
Bonuses & Promotions
Stake com regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms, which you should read before claiming. General bonus guidelines under these Terms and Conditions are outlined below.
- Wagering Requirement: Most bonuses carry a 30x to 50x wagering requirement. This means you must wager a total equal to the bonus amount multiplied by that factor before any withdrawal is permitted.
- Validity: Every bonus has an expiry date. Once expired, the bonus and any associated winnings will be forfeited.
- Game Limits: Some bonuses may only apply to specific games. Bonuses cannot be used across all games.
- Maximum Bet: A maximum bet limit may apply while a bonus is active.
- If the same individual claims multiple bonuses through separate accounts, all bonuses will be cancelled.
- Stake com reserves the right to modify or cancel any bonus offer at any time.
Gaming Rules
All games on stake com are powered by internationally certified RNG (Random Number Generator) technology. Every outcome is completely random and impartial, and is regularly audited by independent third parties.
- If an incorrect payout occurs due to a technical error, stake com reserves the right to correct it.
- Attempting to manipulate game outcomes, using bots, or using software tools is strictly prohibited.
- Match fixing and the use of insider information in Sports Betting are strictly prohibited.
- Rude or disrespectful behaviour towards dealers in Live Casino games may result in a temporary account suspension.
- If a game is interrupted due to a network issue, stake com will attempt to restore the game from the last saved state.
If you have a dispute regarding a game result, please contact support within 48 hours. Claims submitted after this period will not be accepted.
Responsible Gaming
Stake com believes gaming should be fun — not a source of problems. That's why we encourage every member to play responsibly and provide all the tools needed to do so.
- Deposit Limit: Set daily, weekly, or monthly deposit limits.
- Session Limit: Set time limits for continuous gaming sessions.
- Cooling-Off: Temporarily suspend your account for a set period of time.
- Self-Exclusion: You may take an extended or permanent break at any time.
If you feel that gaming is getting out of control, please contact our Responsible Play Read the page and contact our support team.
Account Closure & Suspension
Stake com reserves the right to temporarily or permanently close your account for any of the following reasons:
- Registering with false or misleading information.
- Operating multiple accounts.
- Bonus abuse or fraudulent activity.
- Attempting to hack or exploit the gaming system in any way.
- Failure to verify age or being underage.
- Accounts inactive for an extended period (12 months).
Eligibility for a balance refund upon account closure depends on the reason for closure. In cases of fraud, all balances may be forfeited.
Privacy
Stake com takes the protection of your personal data seriously. Our full Privacy Policy Here available.
- Your personal information is never sold or shared with third parties.
- All data is secured with 256-bit SSL encryption.
- Information may be shared with authorities when required by legal obligations.
- To request deletion of your data, please contact our support team.
Legal
Stake com operates under an international jurisdiction and is licensed in accordance with the laws of the relevant country. It is the user's own responsibility to comply with the laws of their home country.
- Stake com is not liable for any losses resulting from technical errors, connectivity issues, or third-party actions.
- Any disputes arising under these Terms and Conditions will first be addressed through negotiation.
- If any part of this agreement is found to be unenforceable, the remaining provisions will continue to apply.
- Stake com's liability shall not exceed the total amount deposited by the user under any circumstances.
These Terms and Conditions are governed by international gaming law. In the event of any dispute, the decision of the licensing authority shall be considered final.
Contact
If you have any questions or complaints regarding these Terms and Conditions, please contact our support team. We are always ready to help.
- Email: [email protected]
- Live Chat: Click the chat icon in the bottom right corner of the site.
- Support Hours: 7 days a week, 24 hours a day.
For answers to common questions, visit our FAQ Page Check there first — answers to many common questions are already available.